Medicine Use Review

What is a Medicines Use Review (MUR)

A Medicine Use Review or MUR is a One to One Service with one of our Pharmacist to chat about your medicines and how to get best effect from them. We might invite you for an MUR or you can request one. The review is totally confidential and held in an approved private consultation room. You can request someone to come with you if you like, or if you have a carer they can attend on your behalf.

How much is a Medicine Use Review

If you qualify for the NHS service then you don’t need to pay for it. You can ask for a medicines use review if:

  • You are regularly taking more than one prescription medicine
  • You’ve had your prescriptions dispensed with us for at least 3 months
  • You are taking medicines for a long-term illness e.g. asthma, arthritis, diabetes or epilepsy

If you’re not eligible we can arrange for a Private Medicine Review if needed.

How long does a Medicine Use Review take?

An NHS medicine use review usually takes around 10-15 minutes, depending on the number of medicines you are taking and the questions you ask.

What will the Pharmacist ask me?

  • What medicines you are taking – we will have records of prescriptions dispensed with us, but not those you’ve had from any other pharmacy or bought yourself.
  • What herbs and supplements you’re taking, as they may interact with your medicines.
  • How you take your medicines? There may be easier or better ways of taking.
  • Do your medicines work well for you?
  • Do you experience any side-effects or unwanted effects from your medicines
  • What medical conditions you have – we don’t have access to your GP’s records so need to confirm this even if we can tell some of this from your prescriptions.
  • If you have an appropriate supply of medicines- so you don’t run out or have too many, preventing waste for the NHS
  • We may ask you to show us how you use your medicines e.g. Use of your inhaler to ensure you are getting the best effect.

Why do I need to meet with the Pharmacist when I’ve already had a review with my Doctor?

  • Well a second opinion is always valuable and Pharmacists are the medicines experts!
  • Our Pharmacists in addition to their Degree and Registration qualifications have undergone special training to perform these reviews to make sure their skills and knowledge are up to date
  • Often people ask us questions they wouldn’t dream of asking their Doctor or don’t have time to in their appointments

What happens after the meeting?

  • If we’re agreed everything is OK, we’ll see you again for another review, probably in a year’s time, unless you need to meet sooner.
  • If there are any recommendations about your prescriptions, with your consent, we’ll send a report to your GP
  • You’ll be given information to take away and an action plan if needed.

Some questions we’re often asked in a Medicine Use Review (FAQs)

  • What does this medicine do?
  • Do I have to take this medicine?
  • Can I reduce the dose?
  • I’ve put on weight, what can I do to help?
  • I don’t like this brand, is there any other I can take?
  • Are these foreign brands as good as the British ones?
  • Do I have to take it for life?
  • How do I know it’s working?
  • Is it safe for me to take?
  • What are the side effects?
  • I forget to take my medicines – is there anything you can do to help?
  • Can I have containers that are easier to open?
  • Can you provide the patient information leaflet in larger print?
  • Are there self-help groups in the area?  

Call Us To Book On 01639 502860

frequently asked questions FAQs